BACK 9 TOURNAMENT SOLUTIONS – PRIVACY POLICY

Quick Summary (Plain English)

  • We collect basic information to process your order and communicate with you
  • We do not sell your personal information
  • We only share your information with trusted partners (like payment and shipping providers)
  • You can unsubscribe from emails/texts anytime
  • We take reasonable steps to keep your information secure

👉 Want the full details? Keep reading below.


Who We Are

Back 9 Tournament Solutions is an assumed name of Link’s Golf Shack LLC (“Back 9,” “Link’s,” “we,” “us,” or “our”).

This Privacy Policy applies to all Back 9 Tournament Solutions and Link’s Golf Shack platforms, including:

  • Websites
  • Email and text communications
  • Social media platforms (Facebook, Instagram, LinkedIn)
  • Online marketing and advertising

(Collectively referred to as our “Sites” or “Platforms.”)

This Policy explains what information we collect, how we use it, and your choices.

Note: This policy does not apply to third-party providers (such as payment processors like Square, PayPal, or Apple Pay), which operate under their own privacy policies.


What We Don’t Do With Your Information

To be clear:

  • We do not sell your personal information
  • We do not share your data with unrelated third parties
  • We do not spam you (and you can opt out anytime)
  • We do not store payment information beyond what’s necessary to complete transactions

1. Information We Collect

Information You Provide

You may provide personal information when you:

  • Place an order or request a quote
  • Create an account
  • Contact us (email, phone, or social media)
  • Participate in promotions, surveys, or events
  • Sign up for emails or text messages

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment details

Information Collected Automatically

When you visit our Sites, we may collect:

  • IP address
  • Device and browser type
  • Pages visited and activity
  • General location data

We use cookies and similar tools to improve your experience and understand how our Sites are used.


Information from Third Parties

We may receive information from:

  • Payment processors
  • Shipping providers
  • Marketing and analytics partners

This helps us complete orders, improve services, and prevent fraud.


Social Media & Online Interaction

If you interact with us on platforms like Facebook, Instagram, or LinkedIn:

  • We may access information you make publicly available
  • Your interactions are also governed by that platform’s privacy policy

We do not control how those platforms use your data.


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about your order or project
  • Provide customer support
  • Send marketing communications (if you opt in)
  • Improve our products, services, and website
  • Prevent fraud and protect our business

We may also use non-identifiable data to better understand customer behavior.


3. How We Share Information

We do not sell your personal information.

We may share your information with trusted partners, including:

  • Payment processors
  • Shipping carriers
  • Email/text marketing providers
  • Software and technology partners

We may also share information:

  • To comply with legal requirements
  • To protect our business, customers, or team
  • In fraud prevention or investigations

4. Your Choices

Email & Text Communications

  • Unsubscribe anytime using the link in emails
  • Reply “STOP” to opt out of texts

Cookies & Tracking

  • Adjust your browser settings to limit cookies
  • Some features may not function fully if disabled

Location Data

  • Manage location sharing through your device or browser settings

5. Updating Your Information

To update your information (address, email, phone, etc.), please contact us through the form on our website.

We may retain certain information for:

  • Legal compliance
  • Order fulfillment
  • Recordkeeping and dispute resolution

6. Data Security

We take reasonable steps to protect your information, including:

  • Secure payment processing
  • Encrypted data transmission
  • Restricted access to sensitive information

While no system is 100% secure, we take data protection seriously.


7. Data Retention

We retain your information:

  • As long as necessary to complete transactions
  • To comply with legal obligations
  • To maintain business records

Third-party providers may have their own retention policies.


8. U.S. Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. While Michigan does not currently have a comprehensive consumer data privacy law, we extend the following rights to all U.S. customers where applicable:

Your Rights May Include:

  • Access – Request a copy of your personal information
  • Correction – Request updates to inaccurate information
  • Deletion – Request deletion (subject to legal/business needs)
  • Opt-Out of Marketing – Unsubscribe anytime
  • Data Portability – Request a copy of your data

How to Exercise Your Rights

Contact us through our website to submit a request.

We may need to verify your identity before processing requests and may deny requests when required for legal, transactional, or fraud-prevention reasons.


California Residents (If Applicable)

California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of data sharing.

As stated above, we do not sell your personal information.


Non-Discrimination

We will never discriminate against you for exercising your privacy rights.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website.


10. Contact Us

If you have questions about this Privacy Policy, please contact us through the contact form on our website.