USER POLICY (TERMS OF USE)

A Quick Note (Common Sense First)

We believe in doing business the right way—clear communication, fair expectations, and taking care of our customers.

These terms are here to protect both you and us, and to make sure your tournament or event runs as smoothly as possible.

Agreement to Terms

By accessing or using any website, platform, or service operated by Back 9 Tournament Solutions (an assumed name of Link’s Golf Shack LLC), you agree to the following Terms of Use.

If you do not agree, please do not use our Sites.

Who This Applies To

This policy applies to all users of:

Back 9 Tournament Solutions websites
Link’s Golf Shack websites
Social media platforms (Facebook, Instagram, LinkedIn)
Email, text, and digital communications

(Collectively referred to as our “Sites.”)

Use of Our Sites

You agree to use our Sites for lawful purposes only.

You may not:

Use our Sites for fraudulent or misleading activity
Interfere with or disrupt website functionality
Attempt to gain unauthorized access to systems or data
Copy, reproduce, or exploit content without permission

Custom Orders & Event Products

Back 9 Tournament Solutions specializes in custom tournament and event products.

By placing an order, you agree that:

You are responsible for reviewing and approving all designs, spelling, quantities, and event details before production
Once production begins, changes may not be possible
Custom products may vary slightly due to materials and production processes

Please review our Return Policy for full details regarding cancellations, partial refunds, and package adjustments.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated
We reserve the right to update pricing at any time
Payment must be completed before production or shipment begins

If a pricing error occurs, we will work with you to resolve it fairly.

Shipping & Delivery

Delivery timelines are estimates and may vary, especially for event-based orders
We are not responsible for delays caused by shipping carriers
Risk of loss transfers to the customer once items are shipped

Intellectual Property

All content on our Sites—including:

Logos
Designs
Graphics
Text
Product concepts

—is the property of Link’s Golf Shack LLC unless otherwise noted.

You may not use, copy, or reproduce any content without written permission.

User Submissions

If you provide content to us (logos, designs, text, sponsor information, etc.):

You confirm you have the right to use and share that content
You grant us permission to use it for fulfilling your order
You agree not to submit content that is illegal, offensive, or infringes on others’ rights

Marketing & Communications

By interacting with our Sites, you may receive communications related to:

Orders and production updates
Customer service
Promotions (if you opt in)

You can unsubscribe from marketing communications at any time.

Third-Party Services

We may use third-party providers for:

Payment processing
Shipping
Marketing and analytics

We are not responsible for the policies or actions of these third parties.

Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our liability is limited to the amount paid for the product or service

Disclaimer

Our Sites and services are provided “as is” without warranties of any kind, either express or implied.

We do our best to ensure accuracy and timely delivery, but we do not guarantee:

That the site will always be error-free
That all information is complete or current
That timelines will never be impacted by factors outside our control

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on our website.

Continued use of our Sites means you accept any changes.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms, please contact us through the contact form on our website.